Last updated: November 2025

Welcome to RetroCam — by visiting or purchasing from our website theretrocam.com, you agree to the following terms and conditions.

1.⁠ ⁠About RetroCam

RetroCam is a small independent brand based in Portugal.

Our goal is to bring back the feeling of film photography — with the convenience of digital.

All products available on our website are sold and shipped directly by RetroCam.

2.⁠ ⁠Orders & Payments

When you place an order, you agree to provide accurate and complete information.

Payments are processed securely through trusted third-party platforms (such as Stripe or PayPal). We do not store or have access to your payment details.

We reserve the right to cancel any order in case of payment issues, product unavailability, or suspected fraud.

3.⁠ ⁠Shipping

We ship worldwide.

Shipping times may vary depending on your location, but we always aim to process and dispatch orders within 1 business day.

Customers are responsible for providing the correct delivery address. If an incorrect address is provided, RetroCam cannot be held responsible for lost packages.

4.⁠ ⁠Returns & Refunds

Please refer to our Refund & Return Policy for details.

In short — you can return your item within 30 days of receiving it, as long as it’s unused and in its original packaging.

5.⁠ ⁠Product Details

We do our best to display all product colors and descriptions accurately.

However, slight variations may occur depending on your device’s screen or lighting conditions.

6.⁠ ⁠Liability

RetroCam cannot be held responsible for damages resulting from misuse of our products or delays caused by third-party shipping providers.

7.⁠ ⁠Contact

If you have any questions about your order or these terms, we’re always happy to help:

📧 info@retrocam.com